Operations Analyst
About XY Sense
XY Sense is an occupancy intelligence platform on a mission to transform the world’s office buildings.
Our privacy-first sensor platform delivers rich, real-time insights to help teams control real estate costs, reduce their carbon footprint, boost space productivity and orchestrate office environments which people love.
Who are we looking for?
The Operations Analyst role at XY Sense is the perfect opportunity for a budding entrepreneur and/or recent graduate to grow their experience in technology startups. Working directly with the CFO and CEO on a daily basis, you’ll become the strategy and operations champion at XY Sense.
This role will have exposure to all aspects of a fast-growing enterprise hardware and software business, including; strategy, multi-market operations & GTM, financial planning & analysis, global hardware supply chain & manufacturing processes, sales & marketing, fundraising & investor relations.
This is your opportunity to work on career defining projects and gain critical experience by getting “under the hood” a rapidly growing Australian data/technology startup.
- Manage operating processes and tools to deliver accurate business reporting, ease of use and scale across teams and departments at XY Sense. (Salesforce, Maxio, Vitally, and other internal tools and processes). You will be the key coordinator and “glue” of cross-functional business operations platforms at XY Sense.
- Find new ways to improve our operating processes to support enhanced productivity and business reporting within the revenue generating functions. Think automation for global scale! (The sky’s the limit to the impact you could have here!)
- Own the delivery of scalable systems and processes for the development of customer proposals, quotes, contracts, invoicing and installation requirements. Empower global teams to work autonomously and asynchronously by automating scalable information management systems.
- Track and analyse key metrics and data including pipeline growth, win/loss rates, account growth and renewals, to provide team members with recommendations and insights to improve performance and achieve continual improvement. Provide reporting on key company metrics requirements relating to revenue generating activities.
- Co-manage “programs” - cross-functional teams focused on critical goals for XY Sense - by functioning as a right-hand partner to senior leaders, enabling smooth execution and clear information sharing.
- Support the CEO, Head of Finance/Business Operations and customer facing business representatives with administrative and reporting tasks such as; investor relations, monthly and quarterly reporting, board reports.
Your background to succeed in this role:
- Entrepreneurial spirit and mindset. The ability to consistently think and act upon ways to make improvement will be a key metric of your success.
- Excellent verbal and written communication skills to a wide variety of stakeholders (enterprise customers, investors, technology teams).
- Experience using Microsoft Office (particularly strong working knowledge of excel) and/or Google suite to develop professional documentation and provide reporting.
- Ability to set expectations and prioritise tasks and competing workloads.
- Strong working knowledge of gen AI tools such as ChatGPT. We think it is a tool to enable scale and efficiency.
- Self motivated and hungry to learn and grow a business.
It’s a plus if you:
- Have a Bachelors’ Degree
- Have experience using online accounting platforms and CRM systems such as Salesforce
- Can code
Note: We don’t expect you to hit all of the above requirements! If you can show demonstrated experience in 1-2 and a willingness to learn, we’d love to hear from you.
What we will offer in return:
- A competitive remuneration package ranging from AUD$65k - $75K (pending relevant experience) plus ESOP.
- Flexible work arrangements to balance work and life.
- Tremendous growth and upside opportunities.
- A team that values equality, respect and helping each other thrive at work.
- A chance to be a foundational team member in our rapidly expanding global team.
We’re offering a competitive remuneration package aligned to your experience. We’re growing fast, so you can also expect an attractive ESOP package and a lot of upside (permanent employees only). But beyond the dollars, you can expect a team with a can-do attitude who don’t take themselves too seriously but take pride in their work and genuinely care for each other.
At XY Sense, each of us takes a direct role in making an impact for the business and our customers, and we are huge supporters of individual growth and maintaining a balanced life outside of work.
Role Location:
This role will ideally be based in Melbourne, Australia providing close connection to our CEO and CFO. We are however a rapidly growing team so will consider candidates who are based in major Australian cities (think Sydney).
If this sounds like a team you’d love to be a part of and would like to take a leading impact role within, we’d love to talk.